The Shop! Above & Beyond Awards program, established in 2006 and renamed the "Merriman Above & Beyond Award" in 2014, acknowledges the outstanding levels of performance that Shop! members provide to their customers each year by recognizing members that have exceeded their customers' expectations, and in some cases, made the impossible possible.
555 International: Champion service on the fly
Champions deserve champion service, and this year's Merriman Above and Beyond Award honoree exemplifies that philosophy. 555 International, an award-winning global design, development, and fabrication firm, received the award for exemplary service performed with scant lead time to leverage the Cubs' World Series Championship.
The winning nomination was submitted by Erin Jones, SVP of Levy Restaurants, which provides retail services to the Chicago Cubs at Wrigley Field. Immediately following the World Series, Levy needed to open additional stores in under two weeks. Levy turned to long-time vendor 555 to create a kiosk in the Woodfield Mall and a popup flagship on Michigan Avenue.
"555 International's flawless execution and design innovation demonstrates the intent of this special award," says Elizabeth George, CMM, director of membership development and engagement. Named in honor of former executive director Klein Merriman, the award honors Shop! members for exceptional service.
James Geier, Jeffrey Jones, and the 555 team dropped everything to accommodate this project, dedicating countless hours, getting creative with materials on hand, and customizing everything.
"The end result in both cases was so impressive that it's impossible to perceive that the team was working under such significant constraints. They truly worked miracles," Jones says.
Look for detailed coverage in the May June issue of Retail Environments magazine.
Cubs fans lined up to visit the new store, which proudly displayed the World Series Trophy. Just as anxious as they are to see inside? Read the full coverage feature
in the May June issue of Retail Environments.